DISPENSARY AND REPEAT PRESCRIPTIONS
The surgery has a dispensary which is open for the collection of prescriptions from Monday to Friday: 9:00am to 6:00pm. The dispensary is closed for lunch between 1.00pm to 3.00pm daily. We apologise for any inconvenience this may cause, but it is important that our staff have sufficient time set aside for their breaks. We will review the extended lunch closure at the end of April, by which time we hope to have our usual full complement of staff. Thank you for your continued understanding.
Medication is available for sudden onset conditions immediately after your consultation.
For repeat prescriptions 48 hours' notice (excluding weekends) is required. Requests can be made on-line using Patient Access or by using the repeat order form provided with your medication by ticking the items you require and posting or handing the form into the surgery.
You may also e-mail the dispensary at: firstname.lastname@example.org. Alternatively you can have your repeat medication managed by the dispensary – please ask for details.
If you wish to speak to a dispenser please telephone 01440 823801 and leave a message; a dispenser will call you back.
Please ensure that you make an appointment for a medication review when advised to do so as the Dispensary will be unable to issue further repeats when a review is overdue.
Exemption from prescription charges: if you are exempt from prescription charges please have evidence of exemption available each time you collect medication. If not exempt, payment may be made by cash, cheque or credit/debit card.