NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you feel you cannot cope with your symptoms at home;
  • your condition gets worse
  • your symptoms do not get better after 7 days

Do not go to a GP surgery, pharmacy or hospital. Call 111 only if you cannot access online services.

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

• Avoid touching your eyes, nose and mouth with unwashed hands.

• Avoid close contact with people who are unwell.

Coronavirus: no need to stockpile medicines

Guidance from the Public Health department discourages medicines stockpiling related to coronavirus concerns as stockpiling can put a strain on the supply chain and exacerbate any potential shortages.  Patients on repeat prescriptions should continue with their usual current repeat prescription durations, ie, a month's supply.

Scam Warning

Suffolk Constabulary is issuing advice to combat unscrupulous individuals who look to exploit the vulnerable during the coronavirus outbreak. 

The message is simple, if you have any doubts about the honesty of the person or offer of help, we urge you not to engage further – put the phone down or shut the door and report suspicious behaviour."

Vulnerable people will be most at risk so we ask that people protect themselves and we ask relatives and neighbours of the vulnerable to have a conversation with their loved ones or neighbours to stay alert and be wary of unsolicited offers of help.

If you feel in immediate danger call 999 or if you know someone is vulnerable and has been a victim of fraud, please contact Suffolk Constabulary on 101 or Action Fraud at Action Fraud Police or call 0300 123 2040

Dial 119 to contact the NHS coronavirus testing service. Please note; we do not have testing available at the surgery and neither do we have access to tests.

Covid-19 Volunteer Groups

COVID-19 Volunteer Groups - We are aware of several people in some of our practice area who are offering to help patients by delivering their medication to them if a patient absolutely does not have a carer/neighbour/family member to do so. 

Please telephone our reception team if you require a contact number for one of the volunteers, or alternatively you could visit the Wickhambrook Parish Council website to view the details of the Wickhambrook Volunteer Coronavirus Support Group

Website AccessibilityContact the SurgeryChange your Contact DetailsConditions and TreatmentsFind Local Services

NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.


The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

Top of Page