Violent or abusive behaviour, and this includes verbal abuse, will not be tolerated in the surgery and patients committing acts of violence or abuse to any member of the practice team or any other person present on the practice premises will be asked to leave the premises immediately. Acts of this nature may lead to the removal of the patient from the practice’s list.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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