Wickhambrook Surgery

Welcome to Wickhambrook Surgery

We hope you find this website both useful and informative.  If you have any comments or suggestions about this website, or how it can be improved, please Contact Us.

Stop Press

PRACTICE CLOSURE FOR STAFF TRAINING 

From 1.00pm to 6.30pm on Tuesday 26th March, this practice will be closed for important clinical eduction and training purposes.  Emergency cover will be provided by Care UK Out of Hours Service who will be responsible for:

• Telephone Triage
• Face-to-face appointments at Angel Hill Surgery in Bury St Edmunds or Christmas Maltings and Clements in Haverhill
• Home Visits

Repeat prescription requests will not be dealt with during these times so please ensure sufficient notice is given to enable your practice to provide these for you prior to practice closure dates.

You can contact Care UK by telephone by calling: 111

Click here for road closure information which will affect access to the Surgery between 11th and 8th March.

General News

Newsletter

Click here for our latest Newsletter.

The NHS was 70 years old in July 2018

Please call in and view the wonderful exhibition that has been collated and displayed by our Patient Participation Group. 

GP+ Appointments

Suffolk GP+ is for people who urgently need a doctor’s appointment or are unable to see their GP during normal GP hours. Appointments can be made via Reception during our usual opening hours. Please note: patients cannot refer themselves to this service. The service is staffed by local Suffolk GPs and Nurse Practitioners  in Bury St Edmunds, Sudbury and Haverhill and is an NHS service delivered by the Suffolk GP Federation. You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).

Collecting your medication

We dispense medication to nearly all of our patients. As a result, our dispensary can be very busy and we appreciate that at times there can be quite a queue when collecting medication.

We undertook a survey over a one-month period and the graphs below show the busiest days of the week and also the busiest times of the day. This may be of some use when deciding on when to collect your medication. Clearly, Friday mornings are the busiest.

Medication collection by days of the week

Other News and Information

Your Named GP

Each patient in the Practice has a named allocated GP.  If you are unsure of your named GP please contact Reception and they will let you know who it is.  If you have a preference for a particular named GP please let Reception know.  Please note that you do not have to see your named GP for each appointment and you can request to be seen by a specific GP for individual appointments.

If you need medical attention

'Choose' Well by choosing the right service. The short video below is all about Choosing the Right Service.

On-line Services: Appointments and Prescription Service

You can now view Results, Problems,  Allergies and Medications within your medical record, book your next appointment, or order your repeat prescription online using Patient Access. Available 24 hours a day, whether you are at home or work, it is especially useful when the practice is closed or telephone lines are busy. Click here to register online or use the service (Click the Register - Create an Account option.). Or ask at Reception for the appropriate application form and information leaflet.  We will require photographic ID and proof of address to process your application.