We hope you find this website both useful and informative. If you have any comments or suggestions about this website, or how it can be improved, please Contact Us.
The NHS in Suffolk and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The advice issued by the Chief Medical Officer is to stay at home and self isolate if you or any members of your family have either
The Government have issued stay at home guidance for households with possible coronavirus infection.
The latest information on coronavirus infection can be found on the nhs.uk - coronavirus-covid-19 page
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:
Do not go to a GP surgery, pharmacy or hospital. Call 111 only if you cannot access online services.
Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.
Coronavirus: no need to stockpile medicines
Guidance from the Public Health department discourages medicines stockpiling related to coronavirus concerns as stockpiling can put a strain on the supply chain and exacerbate any potential shortages. Patients on repeat prescriptions should continue with their usual current repeat prescription durations, ie, a month's supply.
Scam Warning
Suffolk Constabulary is issuing advice to combat unscrupulous individuals who look to exploit the vulnerable during the coronavirus outbreak.
The message is simple, if you have any doubts about the honesty of the person or offer of help, we urge you not to engage further – put the phone down or shut the door and report suspicious behaviour."
Vulnerable people will be most at risk so we ask that people protect themselves and we ask relatives and neighbours of the vulnerable to have a conversation with their loved ones or neighbours to stay alert and be wary of unsolicited offers of help.
If you feel in immediate danger call 999 or if you know someone is vulnerable and has been a victim of fraud, please contact Suffolk Constabulary on 101 or Action Fraud at Action Fraud Police or call 0300 123 2040
Covid-19 Volunteer Groups
COVID-19 Volunteer Groups - We are aware of several people in some of our practice area who are offering to help patients by delivering their medication to them if a patient absolutely does not have a carer/neighbour/family member to do so.
Please telephone our reception team if you require a contact number for one of the volunteers.
What is LifeLink?
Lifelink supports people by connecting them to the social activities, clubs and groups that are on offer in the community.
As part of the LifeLink initiative we are pleased to say we now have access to a LifeLink Co-ordinator, (also known as a social prescriber). Our LifeLink Co-ordinator is Michelle Zinn. Michelle has a regular weekly session at the surgery and will be very pleased to offer her help. You can get in contact with the local LifeLink scheme yourself, or ask a friend or relative to help, or talk to a member of staff here at the surgery. Wickhambrook surgery is covered by Sudbury Rural Lifelink. Find out more about LifeLink
Suffolk GP+ is for people who urgently need a doctor’s appointment or are unable to see their GP during normal GP hours. Appointments can be made via Reception during our usual opening hours. Please note: patients cannot refer themselves to this service. The service is staffed by local Suffolk GPs and Nurse Practitioners in Bury St Edmunds, Sudbury, Haverhill and Newmarket is an NHS service delivered by the Suffolk GP Federation. You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).
We dispense medication to nearly all of our patients. As a result, our dispensary can be very busy and we appreciate that at times there can be quite a queue when collecting medication.
We undertook a survey over a one-month period and the graphs below show the busiest days of the week and also the busiest times of the day. This may be of some use when deciding on when to collect your medication. Clearly, Friday mornings are the busiest.
Medication collection by days of the week
Did you know we have a Patient Participation Group?
The purpose of the Patient Participation Group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop. The group would very much like to welcome some new members. If you would like to know more about the group please click the link below or ask a member of the surgery staff.
Each patient in the Practice has a named allocated GP. If you are unsure of your named GP please contact Reception and they will let you know who it is. If you have a preference for a particular named GP please let Reception know. Please note that you do not have to see your named GP for each appointment and you can request to be seen by a specific GP for individual appointments.
'Choose' Well by choosing the right service. The short video below is all about Choosing the Right Service.
You can now view Results, Problems, Allergies and Medications within your medical record, book your next appointment, or order your repeat prescription online using Patient Access. Available 24 hours a day, whether you are at home or work, it is especially useful when the practice is closed or telephone lines are busy. Register online or use the service (Click the Register - Create an Account option.). Or ask at Reception for the appropriate application form and information leaflet. We will require photographic ID and proof of address to process your application.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.
The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.
Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.
The NHS in Suffolk and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The advice issued by the Chief Medical Officer is to stay at home and self isolate if you or any members of your family have either
The Government has issued stay at home guidance for households with possible coronavirus infection.
The latest information on coronavirus infection can be found on the nhs.uk - coronavirus-covid-19 page
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:
Do not go to a GP surgery, pharmacy or hospital. Call 111 only if you cannot access online services.
Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.
Coronavirus: no need to stockpile medicines
Guidance from the Public Health department discourages medicines stockpiling related to coronavirus concerns as stockpiling can put a strain on the supply chain and exacerbate any potential shortages. Patients on repeat prescriptions should continue with their usual current repeat prescription durations, ie, a month's supply.
Scam Warning
Suffolk Constabulary is issuing advice to combat unscrupulous individuals who look to exploit the vulnerable during the coronavirus outbreak.
The message is simple, if you have any doubts about the honesty of the person or offer of help, we urge you not to engage further – put the phone down or shut the door and report suspicious behaviour."
Vulnerable people will be most at risk so we ask that people protect themselves and we ask relatives and neighbours of the vulnerable to have a conversation with their loved ones or neighbours to stay alert and be wary of unsolicited offers of help.
If you feel in immediate danger call 999 or if you know someone is vulnerable and has been a victim of fraud, please contact Suffolk Constabulary on 101 or Action Fraud at www.actionfraud.police.uk or call 0300 123 2040.
COVID-19 Volunteer Groups
COVID-19 Volunteer Groups - We are aware of several people in some of our practice area who are offering to help patients by delivering their medication to them if a patient absolutely does not have a carer/neighbour/family member to do so.
Please telephone our reception team if you require a contact number for one of the volunteers.
