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The surgery will be closed on Monday 27th May for the Whitsun Bank Holiday
We will open as usual at 8.00am on Tuesday 28th May.
If you require medical advice during the closure please telephone 111.
There will be a surgery shutdown from 1.00pm until 6.30pm on Thursday 13th June for staff training. If you require urgent medical assistance during this period please telephone 111.
We will be unable to provide medication during this period so please ensure you have sufficient medication for your needs.
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Suffolk GP+ is for people who urgently need a doctor’s appointment or are unable to see their GP during normal GP hours. Appointments can be made via Reception during our usual opening hours. Please note: patients cannot refer themselves to this service. The service is staffed by local Suffolk GPs and Nurse Practitioners in Bury St Edmunds, Sudbury and Haverhill and is an NHS service delivered by the Suffolk GP Federation. You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).
Collecting your medication
We dispense medication to nearly all of our patients. As a result, our dispensary can be very busy and we appreciate that at times there can be quite a queue when collecting medication.
We undertook a survey over a one-month period and the graphs below show the busiest days of the week and also the busiest times of the day. This may be of some use when deciding on when to collect your medication. Clearly, Friday mornings are the busiest.
Medication collection by days of the week
Other News and Information
Patient Participation Group
Did you know we have a Patient Participation Group?
The purpose of the Patient Participation Group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.More Information
Your Named GP
Each patient in the Practice has a named allocated GP. If you are unsure of your named GP please contact Reception and they will let you know who it is. If you have a preference for a particular named GP please let Reception know. Please note that you do not have to see your named GP for each appointment and you can request to be seen by a specific GP for individual appointments.
If you need medical attention
'Choose' Well by choosing the right service. The short video below is all about Choosing the Right Service.
On-line Services: Appointments and Prescription Service
You can now view Results, Problems, Allergies and Medications within your medical record, book your next appointment, or order your repeat prescription online using Patient Access. Available 24 hours a day, whether you are at home or work, it is especially useful when the practice is closed or telephone lines are busy. Click here to register online or use the service (Click the Register - Create an Account option.). Or ask at Reception for the appropriate application form and information leaflet. We will require photographic ID and proof of address to process your application.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.
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