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PRACTICE CLOSURE FOR STAFF TRAINING
From 12.30pm to 6.30pm on Thursday 17 October 2019, this practice will be closed for important clinical education and training purposes. Emergency cover will be provided, please telephone 111 to access these services:
Repeat prescription requests will not be dealt with during these times so please ensure sufficient notice is given to enable us to provide these for you prior to practice closure date.
Flu season is almost upon us. Please see below for details of our flu vaccination clinics.......
Flu Clinics for patients aged 65 years and over
Clinics will be held on Wednesday 2nd October and Wednesday 6th November starting at 8.30am through until 5.30pm on both dates. These clinics are for anyone born before 1st April 1955. They are walk in clinics so no appointment is necessary.
Flu Clinics for patients under 65 years "At Risk"
A clinic will be held on the morning of Wednesday 23rd October. An appointment WILL be required so please contact reception to book an appointment.
Flu Clinic for Children aged 2 & 3
A clinic will be held on the afternoon of Wednesday 23rd October. An appointment WILL be required so please contact reception to book an appointment.
Children aged 2 & 3: this includes children born on or after 1st September 2015 and on or before 31st August 2017
Note: Children in the reception year and in Years 1,2,3,4 and 5 will be offered the vaccination at school.
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Suffolk GP+ is for people who urgently need a doctor’s appointment or are unable to see their GP during normal GP hours. Appointments can be made via Reception during our usual opening hours. Please note: patients cannot refer themselves to this service. The service is staffed by local Suffolk GPs and Nurse Practitioners in Bury St Edmunds, Sudbury, Haverhill and Newmarket is an NHS service delivered by the Suffolk GP Federation. You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).
Collecting your medication
We dispense medication to nearly all of our patients. As a result, our dispensary can be very busy and we appreciate that at times there can be quite a queue when collecting medication.
We undertook a survey over a one-month period and the graphs below show the busiest days of the week and also the busiest times of the day. This may be of some use when deciding on when to collect your medication. Clearly, Friday mornings are the busiest.
Medication collection by days of the week
Other News and Information
Patient Participation Group
Did you know we have a Patient Participation Group?
The purpose of the Patient Participation Group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.More Information
Your Named GP
Each patient in the Practice has a named allocated GP. If you are unsure of your named GP please contact Reception and they will let you know who it is. If you have a preference for a particular named GP please let Reception know. Please note that you do not have to see your named GP for each appointment and you can request to be seen by a specific GP for individual appointments.
If you need medical attention
'Choose' Well by choosing the right service. The short video below is all about Choosing the Right Service.
On-line Services: Appointments and Prescription Service
You can now view Results, Problems, Allergies and Medications within your medical record, book your next appointment, or order your repeat prescription online using Patient Access. Available 24 hours a day, whether you are at home or work, it is especially useful when the practice is closed or telephone lines are busy. Click here to register online or use the service (Click the Register - Create an Account option.). Or ask at Reception for the appropriate application form and information leaflet. We will require photographic ID and proof of address to process your application.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.
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